Warranty

Warranty is usually stated in the description of the product. Your warranty starts from the date of purchase. In case you wish to claim warranty, please send us an email with the following details. Email: customers@tdc.my

Name:
Address:
Contact number:
Product:
Serial number/RMA (usually below the product): 
Date of purchase:
Reason of claim (include video if possible):

What warranty does not cover?

Any problem that is caused by abuse, misuse, natural disaster, terrorism or damage resulting from normal wear and tear, compatibility issue, failure to follow directions, or improper maintenance are not covered under this warranty. Consequential or incidental damages are also not recoverable under this warranty. Warranty also does not cover the cost of return shipping, both ways from buyer to us and from us to buyer. You are responsible for any return shipping costs if the defective item needs to be returned to Novero Gaming Store or the manufacturer. The final decision on warranty replacement is on company's discretion and Novero Gaming Store retain full rights to decide if warranty is effective upon examination.

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